Digital Rocket: 4.9/5 on Clutch · Comparison

Agency vs in-house franchise recruitment, for franchisors

Franchise recruitment needs six skills: ads, tracking, web, CRM, copy and strategy. In-house means hiring or juggling them; an agency means one team and one bill. Here's how to decide, and when in-house is the better call.

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Digital Rocket: 4.9/5 on Clutch

Side by side

How do agency and in-house compare?

 In-house teamAnother agencySell More Franchises
Skills coveredWhoever you can hireAsk which of the six they coverAds, tracking, web, CRM, copy, strategy
Who you manageEach hire, plus freelancers for the gapsThe agency, plus the vendors it doesn't coverOne team
Who owns accounts and dataYouAsk whose accounts they useYou: built in your accounts
What it's judged onYour callAsk which number they reportCost per signed franchise
Time to startHiring, then ramp-upAsk for the onboarding planScope in writing, then the build
Fixed costSalaries, whether leads come or notA retainer$6K build, $4K a month

When to keep it in-house

When is in-house the better choice?

You already have the skills

A media buyer, someone who owns tracking, and a CRM admin, all in place and working together.

Recruitment is constant and large

Enough volume, every month, to keep a full team busy.

You want to learn first

Then bring it in later. Because we build in your accounts, you keep everything if you take it in-house.

You need someone in the building

Daily, in-person work with the development team that a remote partner can't give.

Price it with your numbers

How do you compare the cost?

Yearly costSell More FranchisesYour in-house estimate
Ads management$4K a month = $48K a yearMedia buyer salary + benefits
Tracking, web, CRM build$6K one-offDeveloper, analytics, CRM admin time
Copy and creativeIncludedWriter, designer or freelancers
Strategy and reportingIncludedManager time
Ad spendFrom $5K a month, paid to Meta and GoogleSame
Year one, before ad spend$54KYour total

Salaries vary by market; use your own. We don't publish salary benchmarks we can't source.

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Everything we quote gets built and works as described. If we miss any of it, you get a full or partial refund.

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Resicert · AU/NZ franchisor
58%lower cost per recruitment lead (A$43.75 to A$18.39)

Explore the Resicert recruitment case study.

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Questions franchisors ask

Agency vs in-house FAQ

Can we start with an agency and move in-house later?

Yes. Everything we build lives in your accounts: ads, pixel, tracking and CRM. Your team can take it over.

Can you work alongside our in-house marketer?

Yes. We coordinate directly with your team and your sales team.

What does it cost with you?

$6K one-off for the system build, then $4K a month to run your ads. Ad spend from $5K a month, paid directly to the platforms. See pricing.

Meta Ads Google Ads Tracking live Qualified ✓ Signed Disqualified

I guess what we're trying to say is: book the damn call.

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Digital Rocket: 4.9/5 on Clutch