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Franchise inquiry leak audit for franchisors

Before buying more inquiries, find out where the ones you paid for went. Enter one month of counts from your CRM and see four cost denominators, whether the counts reconcile, and where the biggest leaks are.

One month of inquiries

Arrivals

$

Grades at your cutoff

Qualified candidates

Your result

Media cost per first conversation held

$–
Unique inquirers–
Valid inquiries–
Cost per submission–
Cost per valid inquiry–
Cost per Qualified–
Enter your counts. The example figures are fictional.

Costs are blended: all spend divided by all counts, whatever the source. Someone who hasn't replied isn't invalid; only contacts shown to be wrong belong in the invalid count. Not yet graded is a status, not a grade.

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How does the leak audit work?

Submissions − repeats − invalid = valid inquiries; valid − not yet graded = graded

Every count should reconcile with its parent: Qualified, Nurture and Disqualified must add up to the graded total. If they don't, records are missing somewhere, and that is the first fix.

Why four costs?

The same spend divided by submissions, valid inquiries, Qualified candidates and held conversations gives four different numbers. Only the last two say much about whether the pipeline can produce signed agreements.

What should I fix first?

Qualified candidates who were never called, then the grading backlog, then follow-up on Qualified candidates with no conversation. Recorded disqualification reasons are a reason to check the ad, placement and page they came from, not proof that the ads failed.

The placeholder figures are a fictional example, not SMF or client results. Before-and-after comparisons are observations; months differ in more than your changes.

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Questions franchisors ask

Franchise Inquiry Leak Audit Calculator FAQ

What counts as invalid?

Tests, spam and contact details shown to be wrong, such as a bounced email and a disconnected phone. Someone who hasn't replied is still a valid inquiry.

Why is Not yet graded separate?

A missing answer or a pending check isn't a grade. Counting it separately stops a backlog from looking like poor lead quality.

Do you store what I type?

No. The audit runs in your browser; nothing is sent anywhere.

Can you run this audit for us?

Yes. Bring a month of inquiries with grades, names removed, to a diagnostic call. Book one.

Meta Ads Google Ads Tracking live Qualified ✓ Signed Disqualified

I guess what we're trying to say is: book the damn call.

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